Legal
Privacy Policy
Last updated: June 2026
1. What we collect
Account details (name, email, phone), shop information you add (products, prices, branding), order and transaction records, and basic device/usage data that helps us keep the platform reliable and secure.
2. How we use it
To run your store and process orders, to send order notifications by email and SMS, to prevent fraud, to provide support, and to improve the product. We don't sell your personal data to anyone.
3. Payments
Card and mobile money payments are processed by our payment partner, Moolre. We never store full card numbers or mobile money PINs on our servers.
4. Customer data belongs to your business
Customer details collected through your storefront (names, phone numbers, addresses) are processed so you can fulfil orders. Use them responsibly and in line with applicable law.
5. Sharing
We share data only with service providers needed to operate Safelynk — payment processing, SMS/email delivery, cloud hosting and analytics — under contracts that protect it.
6. Security & retention
Data is encrypted in transit, access is restricted within our team, and we keep records only as long as needed for the purposes above or as required by law.
7. Your choices
You can update your details in your account, unsubscribe from marketing messages, or request account deletion at any time by contacting us.
8. Contact
Privacy questions or requests? Email privacy@safelynk.io.