Legal
Terms of Service
Last updated: June 2026
1. Who we are
Safelynk provides online storefront, payment collection and order management tools for businesses ("Vendors") and a checkout experience for their customers. Payments are processed by our licensed payment partner, Moolre.
2. Your account
You're responsible for keeping your sign-in details safe and for everything that happens under your account. Information you provide — including payout account details — must be accurate and belong to you.
3. Selling on Safelynk
You may only sell products you're legally allowed to sell in your jurisdiction. You're responsible for product quality, accurate descriptions, fulfilling orders and handling customer complaints. We may suspend stores that receive repeated verified complaints or that breach these terms.
4. Fees & payouts
Your first 2 months on Safelynk are commission-free. After that, we deduct a small commission from each successful order (currently 2%) before settling the balance to your wallet. Payouts are made to the payout account you configure. Delivery fees collected at checkout belong entirely to you.
5. Refunds & disputes
Refunds are issued at the Vendor's discretion or where required by law. Where a customer reports an issue through order tracking, we may facilitate communication between both parties but are not the seller of record.
6. Acceptable use
Don't use Safelynk for anything illegal, deceptive or harmful — including counterfeit goods, scams or harassment. We may remove content or terminate accounts that put our users or platform at risk.
7. Changes
We may update these terms from time to time. If a change is material, we'll notify you by email or in-product before it takes effect. Continuing to use Safelynk after that means you accept the updated terms.
8. Contact
Questions about these terms? Email legal@safelynk.io.